Victra is a Verizon Authorized Retailer in Bonney Lake offering phones, tablets, accessories, and device protection. The store provides excellent customer service and support. Staff members are described as super helpful, patient, efficient, and knowledgeable. Consultants are quick to help with upgrades, new phone purchases, billing, plans, and financing, while also finding applicable discounts. They offer dedicated, trustworthy service, even in a busy store. Multiple reviews highlight incredible and impressive experiences, with high recommendations for the store. The mission is to connect technology to life in a fun and profitable way, creating the best possible experience for guests.
If you need a new IPhone, go see Brandon at the Verizon Bonney Lake store! Both my husband and I were upgrading phones, however the model we chose was sold out. Brandon was able to order exactly what we needed. When the phones arrived to the store, Brandon called to let us know they were in and accommodated our busy work... read full comment
July 2026
Trenton is the representative who helped me.He was patient, very knowledgeable, efficient and EXTREMELY helpful. His customer service was exemplary. I will highly recommend THIS specific location and Trenton in particular. He’s a valuable asset to Verizon.
July 2026
Brandon is amazing. My husband and I both just upgraded our phones and he was great in getting us hooked up with deals, and had great conversations while we were waiting.
