Credit Unions in Bothell, WA

“I have been trying to get a loan from other bank for 3 weeks knowing that I was already approved and I am glad that I didn't get it. I decided to go to Sound Credit Union hoping to get a personal loan with a 7.5% interest rate. I left with all the needed amount in my new account with only 2.44% ??The nice lady (Unfortunately I didn't get her name) worked with me on the loan and then she told me about an option that I have never thought about it. But the the end I left the bank happy and having a great dealLoved this bank, loved everyone thereThanks again and definitely will consider my coming loans with you!!”

“Finally moved my personal banking over to BECU from Wells Fargo. Breeze made the process very easy and she took the time to make sure all my banking needs were met. I’d highly recommend making a visit if you’ve been thinking of switching from one of the big banks.”

“My partner and I walked into Harborstone Bank about half an hour before closing – the deadline for an excellent promotion featuring an outstanding interest rate in today’s CDs. There to greet & meet us was Darrel Vo, a highly organized, customer-oriented gentleman who is talented in his ability to encourage open dialog. He understands that clients need his trust when they hand their hard-earned money to his bank. He understands that as Harborstone’s ambassador, that he is the main link between his bank’s bricks-and-mortar and his customers. Darrel gained my trust based upon his actions during visit by my partner and me. He was cool, calm and well-collected. He was laser focused on what I wanted done. I wanted to open a special account on the final day of Harborstone’s promotion.His attention to detail was important given all the required paperwork. Even though he knew precisely information required from me while completing the documentation, he kept his sense of humor all the while working carefully and accurately to finish by closing time. My lack of information about Harborstone made it necessary to question the institution’s track record, financial condition, account safety, security, management experience and credentials, the bank’s investment strategies etc. Darrel responded to my numerous questions in an unusual manner. When he did not know the answer to any question, he openly admitted he didn’t know, but he also indicated that he would find the answers. Other bankers would provide answers only they weren’t to the questions I asked. Their answers were meant to distract me from what they didn’t know. It’s important that someone in Darrel’s position be “straight” with me. Otherwise I can’t trust them and can’t rely on what they tell me is true or false.By the time Darrell completed all my partner’s and my paperwork, we left his bank believing that he performed in an excellent, professional, personable, good-natured fashion. No less important, friends, family and acquaintances never ask me to recommend a bank, much less a banker. However, I will tell all those I know that Darrel served me and my partner very well. And that he has the demeanor and personality to serve all his customers well.”

“Stellar customer service here in downtown Bothell. Quicker/Better to make an appt than use the 800 phone tree message system when calling BECU, leaving a message and hoping to get a return answer to your credit union service question within hours. Appt for face to face service... depending on the service needed works best!”