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“BEEN A MEMBER OF THIS BANK FOR MANY MANY YEARS. TODAY WHEN I WALKED IN MARISOL TOOK A NOTE OF MY ACCOUNT, MADE A CHANGE IN LESS TIME THAN IT TAKES TO TYPE ABOUT IT, AND CREATED AN OPPORTUNITY FOR ME TO RECEIVE INTEREST VIA A MONEY MARKET ACCOUNT. HER PERSONAL ATTENTION WAS IMPRESSIVE, NOT PUSHY, AND VERY WELCOME. I LOVE MY LOCAL CREDIT UNION.FYI THE PHONE PEOPLE ARE AMAZING & UP IN BELLINGHAM.”
“I had the pleasure of working with agent Julissa when I needed to find out about my car loan options. I came in to the branch frustrated about previously given misinformation from another branch and Julissa was wonderful in working me through the issue and explaining everything. She was patient, kind and went above and beyond in her customer service so that the situation turned around and I left feeling very reassured and valued. I would highly recommend her and this branch to anyone looking for help.”
“Have been coming here for years and it's always felt like a personable location and business - ask for Cynthia as she is knowledgeable, polite, friendly, and just a wonderful person overall!”
“I opened an account here 8 or 10 years ago. Hard to remember, but one thing isn't. Verity was welcoming, easy and very manageable. I was invited to speak with financial analysts to help with any future planning I had in mind. They were quick to help with any questions i've had, in person, over the phone or via the app/website messaging feature. The app is easy to use, the website has a great breakdown.
There are a lot of 1 star reviews on here stating some pretty intense frustration. Maybe stop and think what really happened there. Verity has never done wrong to myself or anyone I know who use them. I moved to NY and I still use them because of the service they provide. I'd be tickled pink if they ever moved East.”
“We went to GESA's Lynnwood branch to open an account, as well as navigate some online banking questions on how to remain safe and secure. Rhys was communicative & professional in his respect for our needs, privacy, and schedule. I heartily recommend the bank and this branch, and commend them on the quality of their staff, as well as the excessive height of their ceiling. The print quality of the cards minted onsite, however, is poor. I encourage you to inspect your card for legibility and print quality before leaving with it.”
“I visited this BECU branch recently to replace my debit card and ended up getting a great consolidation loan as well. Huge thanks to Yevginiya Kochuney for her outstanding service—she was highly professional, knowledgeable, and helpful, always keeping my best interests in mind when making recommendations. The branch was clean and conveniently located. I would highly recommend this location.”
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“I am a many years customer of Sound Credit Union and always enjoyed willing and skilled service. My account was compromised through the internet. Darlene spent three hours making the account changes that restored my safety. Her patience and sincere care saved my attitude. Her instructions to me for my next few tasks were absolutely clear. I'm grateful.”