“I would like to thank Megan for her excellent help and support.
She was professional, friendly, and very knowledgeable. Megan took the time to answer my questions and helped me resolve everything quickly and smoothly. She made the whole process easy to understand and was always willing to help.
It was a pleasure working with her, and I truly appreciate her dedication and great customer service.
Thank you, Megan, for all your help!”
“The Bothell location staff is fantastic! So friendly, helpful, patient and just awesome people. Being treasurer for my kids school PTA I am there a lot and they are always extremely helpful and welcome me by name when I walk in the door. 10/10 recommend this bank and location.”
“Thank you Katy! Yesterday I had one of the most enjoyable experiences with BECU in all the years I've been a member! You were very clear and thorough in your explanations and responses, you patiently and kindly answered all my questions, and was so pleasant to work with! Thank you!”
9AM - 5PM
19122 Beardslee Blvd Unit 205, Bothell
Banks
“Viswa Kaitepalli at the Bothell branch was incredibly helpful and proactive in helping manage my accounts and getting me set up for a special CD rate at Harborstone. He supports my financial goals has earned my continued trust, and I have since brought in a new member to start their relationship with Harborstone's Bothell branch, and Viswa specifically. Not surprisingly, the new account setup experience was easy, clear, and enjoyable.”
“Great branch and very friendly staff! If you need banking services definitely consider this location and this Bank, I love banking with at WaFd, real people here and a total local community feeling!”
“I like that the tellers remember me by name. They are always friendly and helpful.
I have moved several times since becoming employed by the Phone company in 1969. At that time my employer was referred to as Pacific NW Bell. The Seattle Branch helped me buy my first home. The Bothell Branch helped my buy my current car and offered me a way to get the loan at a lower rate.”
“I had an unusual (to me) situation with a deposit. Alex was great, walked me through it, and helped solve my problems. Thanks so much!
This is a slightly unusual location, having no cash except for the ATM. But the location and staff fit my needs perfectly today.”
“I had a great experience at this Chase branch. When I came in for a notary service, a young lady with long curly hair greeted me warmly and helped me book an appointment, which made me feel very welcome.
When I returned for my appointment, Hussain Habib assisted me. He was exceptionally patient, polite, friendly, and highly knowledgeable. Throughout the process, he explained everything clearly and made sure I felt comfortable and understood each step.
I’ve been to many banks in WA, and this was the first time I met someone so professional and genuinely kind. Hussain is an outstanding representative of Chase, and I highly recommend this branch! ?”
“I generally never write reviews for banks and stuff. But I must say everytime I go to Wells Fargo they just go above my expectations. I was looking to get few documents notarized. I had an appointment with Sri. But I was early, Ariella just did my notary even though I didnt have appointment with her. She just did it in just 10 mins. I was so worried about getting this done.
I went to Chase bank and they gave me some BS. I feel I move my business to Wells Fargo and get out of Chase. Thank you Ariella.”
“The employees in this branch are really helpful and patient, when i visited the branch, i had really good experience with teller lady SAROJHA, she was so kind and helped me out with everything i asked for, and now few days back on last tuesday i called this branch and call was attended by PAULA, she was also really friendly and helpful, she walked me through all the steps over the phone and was so polite, so far really good experience. i also had couple of more questions and she mentioned she will call me once she gets the answers for me. Really satisfied. Thanks.”
“Highly recommend Anamile Hernandez for her amazing customer service! She was infinitely patient with me and went above and beyond to help me for over an hour get through the Bank of America system to clear an alert for me in my account which was preventing me from being able to access my new credit card. We were transferred over and over again but she persevered until we solved everything that needed to get done and made it a much more pleasant experience than it otherwise would have been. She was also very knowledgable about navigating the home buying process and gave me helpful insights while we were solving my problem. Thank you so much! I really appreciated it :)”
“Every time I go to this location Dennis Fitzgerald is always professional with a smile. One teller next to him the other day was not as friendly as he was, he takes it to a whole different level. I don't bank there, but needing quarters during the Covid-19 era to do laundry was a blessing after going to other locations for help... Thank you Dennis”
“Truly some of the best customer service from any business in the area. Everyone at this location is great to work with, highly recommend if you’re looking to switch to more of a personable bank!!”