Public Storage in Bothell offers a reliable and customer-focused storage experience. With nearly 50 years of service, the team provides free reservations with no commitment required, along with an online eRental option that allows customers to move in directly to their units. Many reviewers praise the helpful staff, including Joseph, Ian, Crystal, Robin, and Chester, who have consistently demonstrated professionalism and a willingness to assist. Customers appreciate the clean and well-maintained facility, though some have noted that access to the gate can be tricky during freezing weather. Overall, the staff's dedication to ensuring customer satisfaction and their ability to resolve issues quickly have made the storage experience positive for many.
Great place. Megan who work the office exceptional and have me great advice on how to merge my 2 accounts together so that I can have them both on the same app.
May 2026
Megan was very friendly and helpful. I recommend this location.
May 2026
I’ve been renting here a few months and I have received excellent customer service. I had some issues with my unit and they helped me right away.
