“Jim is the most amazing guy EVER! My grandson was in a tough spot, Jim fixed his car without sending us into the poor house! My grandson could only afford liability (which is still $450/mo) so it didn’t cover his car. Jim partnered with me to make this happen. No one else would do that! They just asked for TONS on money…not caring that this 17 y/o kid doesn’t have that kind of money. Jim let me do some things myself to lower the cost. I pulled the parts from the junkyard, painted them myself with a rattle can (Jim has a great sense of humor!)There are no more guys like this folks! He is truly one-of-a-kind.”
“I took my vehicle into Bremerton collision for an insurance claim and got a chance to work with Mason at the front desk. He was amazing, very helpful and extremely thorough. About two weeks after my repair, I had an issue with the headlight that he was able to fix promptly and I didn't have to jump through a lot of hoops in order to get the service that I expected. You should give these guys your business if you haven't yet and are looking for a great local collision/repair place. Mason is the man, and will take great care of you! Thank you so much for what y'all do for the community!!”
“Bayside collision if the best shop in this area hands down! Amazing quality work, more than fair pricing and they get the job done quickly so you aren’t without your ride too long. I brought in my 2019 Subaru WRX STi and it looks brand new, you would never be able to tell anything happened to it! I highly recommend bayside collision for any bodywork need. I will only use them from now on!!”
“This was the 2nd time we have used Caliber Collision for fender benders we have unfortunately had. Their service is awesome. Constantly received texts on progress. Jen is awesome to deal with! The whole process was very easy and quick. When the car was done, there was a problem with the passenger latch/lock mechanism. Called them, they said bring it in. I brought it in, they pulled it immediately into their shop and fixed the issue in 10 minutes. Easy. Pleasure to do business with them.”
“This may seem a little unrealistic, considering I’m giving a five star review for work that has not even been started yet, but I wanted to highlight the beginnings of my process and experience with Gerber at their Bremerton location. The general manager, Miss Melissa has been nothing but professional, reassuring, and just a down to earth lovely person. I’m due to drop my vehicle off for a slight fender bender that again I was reassured will be handled and fixed accordingly. Between filing the claim and starting the process with USAA and Gerber on the whole, the timely manner and assurances from both companies have been nothing but the best. I will update my review after the work is done, but based on previous reviews and just the overall feel of their office and professionalism, I have no doubt in my mind that I will get my vehicle back and looking better than it did prior to the incident that occurred. Would I normally give a five star review to a company that has not provided the service yet? No way. I am in the military and I’ve been active duty for eight years now and I can tell when a company means business, strives for perfectionism and integrity, and I believe that’s what Gerber seems to be all about. To be continued.
Update: Picked up my vehicle after less than a week with Gerber and as I predicted.. They did an absolutely amazing job. Melissa did an absolutely amazing job at keeping me updated throughout the whole process of getting my Durango fixed back to normal. I couldn’t and wouldn’t recommend anyone else better than Gerber!!!”
“From the initial interaction/estimate meeting to the final pick up of my vehicle it was nothing but customer service! On top of that the work is amazing. This is the only place I take my vehicles.”
“They did a great job prepping and painting my 1991 Miata. I had reservations about going to Maaco but the Bremerton shop had great reviews and I gave it a chance. It was worth it. They are friendly, professional, and do quality work. My little car looks like a completely different vehicle.”