Kitsap Credit Union is a local financial institution that has received mixed reviews from its customers. The credit union is praised for its friendly, knowledgeable, and helpful staff, as well as its convenient locations and hours. Customers have had positive experiences with personal and business banking, as well as with obtaining lines of credit. However, some customers have expressed disappointment with the credit union's fees, particularly for sending statements on loan accounts. There have also been concerns about changes in management, with some branches reportedly providing poorer customer service than others. Customers have reported issues with account errors and the difficulty of speaking to someone in-person at certain branches. Despite these concerns, Kitsap Credit Union is still highly recommended by many customers, who appreciate the personal touch and community-focused approach of the credit union. The loan department, in particular, is praised for its attentive and helpful service. Overall, Kitsap Credit Union seems to be a mixed bag, with both positive and negative experiences reported by its customers.
Kitsap credit Union is the best bank I've ever had with very friendly, knowledgeable and helpful staff I've ever had the pleasure of doing business with. Convenient locations and hours.
December 2023
I love this bank. Best place to have a account at with great interest rates on loans. No hidden fees.
September 2023
They are excellent! Brittany in the loan department is super attentive, helpful and down to earth. Love her. Great place to get a car loan!
