Peninsula Subaru is a highly regarded dealership with friendly and helpful staff. Customers praise the team for their honest and fair pricing, as well as their ability to work within budgets. The service department is known for quick, efficient work, often completing appointments in just an hour, and providing a welcoming environment with snacks and coffee. Staff members, including Gage and Roy, are appreciated for their excellent care, whether handling repairs or assisting with loaner vehicles during longer service waits. The dealership is also commended for its honesty, as seen when they correctly diagnosed issues and avoided unnecessary repairs. Many customers have had positive car-buying experiences, highlighting a no-nonsense approach that keeps them returning. Overall, Peninsula Subaru is recognized for its great service, trustworthy communication, and dedicated team that consistently go beyond expectations to keep customers safe and satisfied.
As always Peninsula’s customer service was excellent, and I have been very pleased by both my 2019 Outback and Peninsula’s and Subaru’s commitment to outstanding customer service. Perhaps might be used in Business Schools curriculum for developing brand loyalty.
August 2026
They were very good about fixing the car even though it took a couple of trys.
July 2026
We had a great experience working with Patrick to buy a car. He was super informative and went out of his way to ensure we got exactly what we were looking for. It was the most pleasant car buying experience I’ve had - I never felt pressured or rushed, which is ultimately what made me so excited to buy from here.
