Safeway on NE McWilliams Rd in Bremerton is described by customers as an overall average location, providing a convenient grocery experience with helpful staff. The people are frequently called wonderful, with specific praise for checkers and customer service being very helpful. Employees are noted for going out of their way to assist, such as thoroughly checking stock by phone or retrieving products from the back. The store offers a bakery with customizable cakes, a deli with made-to-order items, a butcher-block with meat and seafood, and a produce department full of fresh fruits and veggies. Services like Order Ahead pick-up, Grocery Delivery, and DriveUp & Go™ are available to save time. However, several recurring issues are mentioned. Long lines are common due to never enough check stands being open. The store is frequently out of desired produce. While the rewards program and personalized deals were once great, changes have made it just okay for some, who are not excited about it anymore. A major concern is price, with multiple reviews stating regular prices are too high and things are getting too expensive, especially for meat. Some customers now prefer to shop for sale items only. Additional frustrations include the confusing way items ring up at checkout, making errors difficult to catch, and the customer service desk closing too early every day.
