BECU is a not-for-profit credit union providing members with better rates, fewer fees, and free financial guidance. Reviews highlight outstanding and phenomenal customer service from staff members. Specific experiences include receiving quick, helpful support to unlock a card and print a new one in under five minutes, as well as getting in-depth assistance with depositing checks and opening accounts with ease. One member noted exceptional help offered in French using an app and whiteboard. Staff are consistently described as super nice, calm, and professional, even when firmly managing difficult situations with individuals after hours. The overall experience is frequently described as lovely and highly recommended.
I visit this location often. The staff always has a smile for you. Customer service is fantastic.
May 2025
Shout out to Christie who helped me in a huge bind! She was kind and professional, I really appreciated her help. Side note this location is great!
January 2025
Dean was super nice and helpful! My card was locked and he printed me out a new one. I was out of there in less than 5 minutes! Wow!! Plus he answered all my questions! Thank you Dean R.!!!
