I'm giving them the side eye...making me wait over 4 hours to complete my oil change when I was one of the first appts that day was not good...things seemed to have shifted since staff has changed. Hopefully things will improve.
November 2023
Had to call multiple times to setup an appointment to get a recall issue fixed. Once the appointment was scheduled (after waiting on hold 20+ minutes each time!), they did complete the work on time.After my appointment, they requested I fill out a customer satisfaction survey via 2 texts, 1 phone call, and 1 email. Sheesh!
September 2023
Service department does not disappoint. Valentina is great at keeping good repertoire with myself and others I have referred. And Ms. Daisy gets things done. Great job !
At Burien Nissan, we are committed to providing the highest quality service ad a fair price. Our team of experienced, expert Nissan technicians knows your car inside and out, and we'll get you back on the road in no time, regardless of what you need. From routine service to major repairs, we're ready to take on any task. We've recruited and developed a staff that truly cares about matching up each of our customers with the best car and the right financing option for their lifestyles, and we've done away with the high-pressure environment that so many car-shoppers dread. Our sales staff has your best interest in mind when you shop with us.
