Burien Toyota Service Dept. is a reliable and customer-focused auto repair shop that provides exceptional service for your vehicle. Their state-of-the-art facility offers a comfortable waiting area with amenities like a big-screen TV, free coffee, and Wi-Fi, ensuring a pleasant experience while your car is being serviced. The service department is staffed with highly trained, friendly, and knowledgeable technicians who are dedicated to getting you back on the road quickly. They are known for their attention to detail and their ability to diagnose and resolve even the most complex issues with your vehicle. Customers appreciate the fair pricing and the transparency of the service department. The oil change services are competitively priced, and the technicians are trusted more than those at quick-service spots. The service manager, Floor, is particularly praised for his exceptional customer service, going above and beyond to ensure that every customer's needs are met. While some customers have had mixed experiences in the past, the current management and staff at Burien Toyota Service Dept. have made significant improvements, providing a level of service that is worthy of the Toyota brand. Whether you need routine maintenance or more complex auto repairs, the Burien Toyota Service Dept. is the go-to destination for reliable and efficient service.
Was great by Empty E. with extreme professionalism. His service was exact as promised and got my vehicle up to safety code with his technicians within the timeframe he promised. Accountability and integrity when you see the service department in motion.
June 2026
I always have good experiences here. I purchased my car here in 2021 and bought every extended / pre-paid service package possible. Most of the time they call me to remind me to schedule service, which is a big help. Everyone I've ever interacted with here has been kind and helpful. Highly recommend!
April 2026
This place goes above and beyond in their customer service. By far the best Toyota location I have dealt with! They have been a pleasure to work with every time and are more than willing to make accommodations and provide excellent service. They truly care and it shows. Highly recommend purchasing from and or taking here... read full comment
