Burien Toyota Service Dept. is a reliable and customer-focused auto repair shop that provides exceptional service for your vehicle. Their state-of-the-art facility offers a comfortable waiting area with amenities like a big-screen TV, free coffee, and Wi-Fi, ensuring a pleasant experience while your car is being serviced. The service department is staffed with highly trained, friendly, and knowledgeable technicians who are dedicated to getting you back on the road quickly. They are known for their attention to detail and their ability to diagnose and resolve even the most complex issues with your vehicle. Customers appreciate the fair pricing and the transparency of the service department. The oil change services are competitively priced, and the technicians are trusted more than those at quick-service spots. The service manager, Floor, is particularly praised for his exceptional customer service, going above and beyond to ensure that every customer's needs are met. While some customers have had mixed experiences in the past, the current management and staff at Burien Toyota Service Dept. have made significant improvements, providing a level of service that is worthy of the Toyota brand. Whether you need routine maintenance or more complex auto repairs, the Burien Toyota Service Dept. is the go-to destination for reliable and efficient service.
Paul in the service department is awesome. Friendly and efficient. I live 15 miles closer to another dealership but go to Burien because you can get an appointment more quickly and because Paul is always a delight to work with.
August 2025
I appreciate the helpful service from Empty and the service team at Burien Toyota. They were able to do everything I asked and also made recommendations based on what would be ideal for my vehicle.
April 2025
Always great service on my Toyota. They are always fair and legit. Thanks for the super deal on the oil change with included inspection
