Honda of Burlington, part of the Nelson Family Automotive Group, is a trusted car dealership committed to serving the Skagit Valley community. As a family-owned and operated business, they value customer satisfaction and strive to earn repeat business. Customers have praised the dealership's professionalism, prompt service, and knowledgeable staff. Andy and Fernando, in particular, have been commended for their excellent customer service, making customers feel welcome and guiding them through the purchasing or servicing process. The dealership's service department has also received positive reviews, with customers highlighting the timely completion of maintenance work and the availability of loaner cars. Derk, the service advisor, has been praised for his upbeat, positive, and patient approach, ensuring customers are well-informed and satisfied with the care provided to their vehicles. Overall, Honda of Burlington has earned a reputation for its commitment to customer satisfaction, quality service, and a welcoming, professional atmosphere. Customers have expressed their gratitude for the dealership's assistance, even in unexpected situations, and have recommended the dealership to their friends and family.
Jorge sold me my first new car a few years ago. I did not really know what to ask at the time. He is very knowledgeable & took the time to explain every detail. So when i saw my dream truck on the lot, I again asked Jorge for help. He walked me though each step I needed to take to make my dream come true.
September 2026
Service was great, thank you Derk Frizzell for being so helpful! Josie Nielsen
September 2026
Service here is always very smooth, great communication up front and through the process. I always know what my car needs and feel like I am getting good value for the work done. My last service advisor, Nikki, was excellent!
