“I called to find out about fiber options for my address and was transferred to Jerry. He took the time to look into my address, what services were and weren't available. He explained everything clearly as to my options and what might work best. He was very friendly, answered all my questions and let me know to contact him with any follow-up questions. I was highly impressed at the level of customer service he provided. Jerry did a great job and kudos to him!!!”
“First, my friend and I went into the store to get help with her new phone. First, I have no clue why anyone over the age of 50 would not walk into this well hidden, well managed, and well maintained business. Don, who helped my friend, was very knowledgeable and cordial. After spending 3 hours on 2 days, Don was able to “fix (me) up.” What a marvelous employee (you’ve ) got.”
I talked to another employee David who was willing to help me with my internet change to Spectrum. David, understanding my disability, kindly offer a technician to come help me TOMORROW.
What a wonderful experience!”
“I went in yesterday with my Brother, he went in with iPhone 11 and came out with and iPhone 15 pro and an Apple Watch !! Gabriel and Dulce were both VERY welcoming and helped us !! They made our experience so quick and easy plus hooked us up on a good deal!! I stopped going to this Verizon a while ago but I’m glad we decided to stop by, definitely coming back to upgrade my phone !!”