The AT&T Store in Colville is highly praised for its friendly and helpful staff. Customers consistently mention the excellent customer service provided by employees such as Scott, Jonathan, Emily, and Randall. Scott and Jonathan are recognized for solving issues efficiently and answering questions with knowledge and professionalism. Many reviews highlight how they assist with picking out new phones, transferring data, and resolving problems quickly. Emily is appreciated for her understanding and kindness, especially when helping with device trade-ins and setup, often going above expectations despite being a new employee. The manager, Pat, is also commended for his calmness and support, ensuring smooth service when needed. Customers feel confident in the store’s ability to meet their needs, whether it’s upgrading plans, adding lines, or finding the right device. The staff’s dedication creates a positive experience, making the store a trusted place to stay connected. Additionally, the store offers a variety of devices, including phones, tablets, smartwatches, and connected devices from popular brands. They provide flexible wireless data plans, including prepaid options with no contracts or credit checks, and unlimited data plans that come with nationwide 5G service at no extra cost. Overall, the Colville AT&T Store is known for its knowledgeable, friendly employees and reliable service, encouraging customers to return.
I was very pleased with customer service. Tristyn was my rep and was GREAT! Pleasant and answered my questions. Got me set up with a new phone quickly.
June 2026
The crew was great at helping me trade in my old phone, then trade in that phone for one I actually liked 🤣🤣
June 2026
Roy at ATT is very professional and a delight to work with. He has helped me with every single thing I’ve needed, fast and efficiently!
