Chase has a good app, but this branch's customer service is disappointing. The teller lacked basic training to advise how to resolve my card's issue, instead advising I call customer service. The app ultimately resolved my issue, it's just a letdown that my local branch is not a place I can get basic customer service.
June 2026
Made me wait a long time after I made an appointment. Had to leave, but I end up at another branch without any issues
May 2026
This branch is wonderful and my transactions with Ashley and Disha went very smoothly.
