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“Tai Nguyen was wonderful. Helped me open a new account and was very nice. His example of customer service and kindness made me want to be a part of Bank of America, he assisted in finding a location that was hiring and recommending me for the position.”
“I love this location the staff are so freaking awesome and cool. It’s family place and love it anyone who’s the staff are rude. I’ve seen the customers that come there and THEY are very rude. Keep up the great work guys.”
“The best experience I've had at any branch or with Wells Fargo in general! I was helped by Joceline and she did in 20 minutes what 10+ people on the customer service lines could not.
I've been having an issue with my Credit Card rewards and have been trying to get it fixed on the phone for the past month or so. Everything was a dead end and I kept getting transferred back and forth. I finally decided to just go into a branch and couldn't be happier with my experience here. Joceline was very knowledgeable, identified the issue right away, and resolved everything before I left.
Overall, I highly recommend this branch. I am never going anywhere else to get help with Wells Fargo lol, especially not the nightmare customer service lines.”
“I have a business and personal account with this branch and have no complaints on my end until My boyfriend went through so much with the corporate customer service reps on the phone to see where his missing 2020 Tax check was sent…Everyone was so clueless even the tellers at this location couldn’t assist us.…We want to give a huge THANKS to the new branch manager Jay and the banker Brandon for going extra miles sitting on the phone for almost 2 hours in front of us getting transferred to different departments to settle this issue so he could get his hard earned money back that he worked for last year….Most definitely our new favorite bankers at this location for sure☺️??”
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“Thanks to Raven Chafin for her diligent work on my certificate of deposit that with her help, she got it all set up for me. I’ve been with Key for years, and have always been treated well, whatever my business was there.”