KeyBank offers friendly and efficient service at its branch. Customers appreciate staff members who are knowledgeable and willing to help, with some mentioning specific employees who went above and beyond to assist them. The branch manager is praised for being helpful and dedicated, even when busy or training others. Service is fast, and staff are described as respectful and hardworking. Overall, the location is seen as a good choice for those seeking a bank with caring and professional employees who focus on customer needs.
Thanks to Raven Chafin for her diligent work on my certificate of deposit that with her help, she got it all set up for me. I’ve been with Key for years, and have always been treated well, whatever my business was there.
December 2025
Great bank! We go here for mainly business, the staff is very welcoming and friendly I definitely recommend!
January 2025
Great branch and the team I was very pleased with their customer service they truly do go above and beyond. I went there with my dad he needed help with his accounts.
