Post Offices near Des Moines, WA

17 locations found near Des Moines

“I had a package that said it was delivered to me but was delivered to the wrong address . I went that day and filled out a missing package paperwork. The manager contacted me about an hour later. He found where my package was delivered he went and retrieved it and delivered it to me! To say he went above and beyond is an understatement! Thank you!!!”

3.4 Good74 Reviews

“I wanted to shout out Mariea personally for being an absolute joy to work with in shipping a package out to Canada. She went above and beyond to answer all of my questions, and walked me through the entire process in detail with patience. I drove in from West Seattle because this location had the best reviews and after my conversation with Mariea I can see why!

Quick mention: Apple maps for some reason guided me to the back entrance of the store and Mariea had to guide me to the front door. I'm not sure if this is also the case with Google maps, but I thought it was worth mentioning for prospective customers using iPhones.”

4.1 Good36 Reviews

“I visit alot of post offices (run a small business) and this one is always the quickest. I also appreciate the outside drop box for drop off hours outside of 9 - 5.”

3 Average68 Reviews

“I take pride in delivering excellent customer service—but I have to say, she was even better than me. I initially had some concerns, as my past experiences with USPS staff haven’t always been very customer-focused. However, she completely changed my perspective. I confidently gave the highest rating ⭐️, and I’m genuinely happy with the service I received.”

2.9 Average116 Reviews

“I wanted to recognize Darlethia for providing such exceptional customer service today. I came in with around 20 Depop packages to ship, and what should have been a fairly quick transaction turned into a much longer one because the thermal label printer kept malfunctioning. Every time it printed a label, it would jam, and she had to stop, fix it, and readjust everything before continuing. From what she shared, this has been an ongoing issue with the printer for quite some time.

Despite the constant technical problems, Darlethia remained incredibly patient, calm, and kind throughout the entire process. What could have been a 15-minute transaction ended up taking closer to 40 minutes, yet she never made me feel like I was an inconvenience or rushed me. She stayed positive, worked through every single issue, and was determined to make sure all of my packages were shipped successfully.

It’s easy to provide good customer service when everything is working properly, but it’s much harder to maintain such a positive attitude when you’re dealing with equipment that keeps failing. Darlethia handled the situation with professionalism, grace, and genuine kindness from start to finish.

I truly appreciate the extra time and effort she put into helping me today. Employees like Darlethia are a huge asset to USPS, and I hope she receives the recognition she deserves. Thank you again for going above and beyond to make sure all of my packages made it out today!”

2.7 Average164 Reviews

“I have nothing but positive things to say about this place, the staff are consistently helpful. I’ve been a resident of Federal Way for 12 years and not once have I had a bad experience here.

They always know exactly what to do. One tip I’d highly recommend is, whenever you’re shipping something, take the time to go to the front counter and get a receipt, it adds an extra layer of protection for you.”

2.7 Average118 Reviews

“I have been attending this post office for quite some time now and I have never encountered a problem. Today, in the morning, I went in to mail some letters and needed help with questions and both clerks (female) were very polite, professional and helpful. I was there after 10:00 AM in the morning and there was no long line everyone there, customers and clerks, were pleasant and courteous.”

2.7 Average141 Reviews

“I’ve been coming to this Post Office for years and the Staff are very helpful and friendly!. They try their best to move the line as quick as possible especially during the holidays.
Thank you ? for the Excellent Customer Service ???”

2.6 Average126 Reviews

“They open at 10am. I was here on 11/29/23. There was no line and the lady there was extremely nice and very helpful. In and out in minutes. No hassle, no fuss no complaints. Went in shipped my stuff and left.”

2.6 Average23 Reviews

“They were very nice and helpful to me. I was nervous about going in because I haven't mailed anything before but they put me at ease and walked me through everything”

2.5 Average117 Reviews

“The gentleman clerk at the front counter is so courteous and kind and has always been so helpful whenever I go. It's such a privilege in the modern day to send and receive anything we could ever wish for straight to our house. It seems like this post office is always overworked and understaffed; give them some patience, they're doing their best! My packages always arrive at their destination a day before the estimate, and all of my questions are always answered. Thanks post office!”

2.4 Poor48 Reviews

“I had a great experience at this USPS location thanks to Wayne. I came in for FBI fingerprinting without realizing they have already closed for that service earlier in the day. I was bracing myself to hear I would have to come back but Wayne kindly made an exception and took care of it right then and there.
It's rare to find someone willing to go out of their way like that, especially near the end of a service window. He saved me a return trip and a lot of hassle and I really appreciated it.”

2.4 Poor148 Reviews

“I'm not sure about the bad reviews but from my experience, things are fine here. The ladies are helpful and have been nice to me everytime I've gone which was quite often for a while since my address wasn't showing up in the system.”

2.3 Poor193 Reviews

“The staff is very friendly, patient and helpful. I have an important gift package for my families in China. They guided me to pick the proper boxing and fill the declare form. They also explained options of shipment clearly”

2.2 Poor111 Reviews

“I was in there this afternoon, the clerk whose name is think was Monique (?) was wonderful!! My qr code was not working, she was apologetic and reassuring, finally worked. d During this time, she answered questions and helped others while we all worried about the cheating baby chick's someone ordered and had not picked up ....she was the only clerk and was outstanding!!!!! thank you for being such a cool person.”

2 Poor102 Reviews

“Auburn, Washington. Great service. Miriam was professional yet personable. Someone you'd enjoy having tea or coffee with and talk about anything and everything! I observed her coworkers being equally efficient and greeted all customers with a smile.”

2 Poor206 Reviews

“THIS IS NOT A POST OFFICE.

The reviews for this address inaccurately describe this location as a package or mail delivery office. It is a USPS mail distribution center.”

1.5 Poor72 Reviews