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“I have experience hard time to complete my payment online, then Mark see my online reservation and call-in to check to see if I need help. Finally I successfully complete my rental process in store. Mark is such a wonderful person! He is patient, kind, and explains everything so clearly that it’s easy to understand. I’m really glad I had the chance to meet him and truly appreciate his help.”
“Came here for the U-haul. Very personable and easy experience. Clean office. Has a lot of necessary moving gear available to purchase. Will come back again if I need a u-haul.”
“I rarely leave reviews, but I had to for this place because it's so good. I honestly can't say enough great things about it! Don’t waste your time looking elsewhere—this is the place you want.
The staff is incredibly helpful and genuinely kind, which is a refreshing change from most storage companies. They even offer a large box truck you can use for free, along with free pallets to help with moving and organizing.
I highly, highly recommend this place!”
“I just concluded 13 years storing there and I have nothing but great things to say. Superb customer service, clean, secure, multiple loading options. Highly recommended.”
“Jacob and Mark are so wonderful and attentive. The facility is well lit, clean, secure and has restrooms and a water fountain. I would HIGHLY recommend this facility for anyone needing storage. Huge should out to Mark and Jacob for always taking the time to wave or chit chat with me, answering all my question and addressing any concerns in a timely manner.”
“Having been someone that grew up with our family having storage units I was totally expecting a run of the mill experience. However I was pleasantly surprised to find the process fun! Gary was professional, patient and efficient. The location is clean and feels very safe. Super happy we picked SmartStop Self Storage!”
“A very professional A1 service they have provided what others could not, everything was explained to the details, Thomas and Vanita were kind and friendly . I would definitely recommend this business if you are looking for a solution to store your personal property.”
“Rick was so helpful from day 1... he helped me find a unit that best suited my needs, helped everything flow smoothly on move in day with the movers, and has willingly listened to and answered any questions I've had. The facility is very clean and secure. I highly recommend it.”
“I’ve had two very different experiences with U-Haul pick-up locations. At Redmond Ridge Self Storage, store manager Alexcia was phenomenal—so helpful and kind. Moving is always stressful, but having someone like her truly brightens the day and makes everything so much easier. You can tell she genuinely enjoys helping people. In contrast, my experience at Red Way Self Storage was the complete opposite. The staff member there was unhelpful, rude, and dismissed my questions by saying he didn’t even work for U-Haul. It was clear he didn’t want to be there. Honestly, I wasn’t planning to use U-Haul for my interstate move, but I’m reconsidering just because of Alexcia at Redmond Ridge!”
“This self-storage facility is safe and makes it easy to move your things in and out. We came in responding to an ad for 50% off the first two months. Unfortunately, the discount was not honored during the time we stored our things there. We let Cinda know at the front desk, and though it took a couple months, she persevered and got us our discount refunded. Thank you Cinda! We would come back and work with Cinda anytime. :)”
“RS Park Place was an excellent choice for us. We kept our 26 foot travel trailer in one of their 30 foot spots safe and secure. Easy to get in and easy to get out, fully fenced and an electric coded gate, it was kind of perfect. We moved out after a garage was built for our RV, otherwise we’d still be there. The management is very responsive and provides a nicely maintained and secure storage park at a great price. I’d definitely use them again. Highly recommend!”
“Victor was a great help when it came to transferring from having 2 small storage units into one. Very good at communication and I appreciate any time he has helped me”
“My family utilized this storage facility for several years (unexpectedly). They offer the moving truck here for convenience as well and everything worked out well from the beginning. The staff were so kind and helpful. They have been for 5 years, even when the new management took over, you can tell they care. I've had a hard time getting my code to take to the keypad, and I was helped promptly.
I would highly recommend this facility. They are straightforward and affordable. If I need a storage unit again, I would use Chain Lake Self Storage again! Thank you all for always understanding that life happens. All you have to do is call & talk to them. I've never had a bad conversation or was treated poorly. I always felt better after I hung up too. The way they consistantly helped my parents was something you don't receive anymore, sadly. Thank you all at Chain Lake storage. You have a wonderful duo running that place ?”
“I currently have a storage unit with Plateau Heated Storage. However, I needed a bigger space and worked with Denise on finding the best one that would fit my needs. She was extremely helpful and allowing me to view all three units that were available. In the end I chose to go with a bigger unit as that made more sense for what I was looking for. They happen to be conveniently located and are very easy to work with. I have been very happy with the service I have received being a prior client and using their establishment also to rent U-Haul trucks from time to time. If you’re looking to declutter during the holiday times reach out to Denise Or Ben!”
“I had an outstanding experience with this company. The service was exceptional, and the staff was professional, courteous, and accommodating. Despite arriving at closing time, Bruse went above and beyond to assist me with parking my trailer overnight and handling the lease details the next day. I’m incredibly grateful for their flexibility and dedication to customer satisfaction. Highly recommended!”
“I have had my storage here for over 4 years. These are the best people you will ever come across! From the owners, office staff and all the facilities they offer. Storage units, clean of all sizes, laundromat, boat and trailer storage they are unsurpassed!!. And! They have and run a huge local farm contributing to the community, hollidays, boys and girl clubs and so much more. My hats off to them!!”
“Manager is fantastic and the staff next door that handles the paperwork was very accommodating and helpful. I definitely would recommend this place to friends and family.”
“As good as it gets for customer service Called 2 days ahead Delivered right on schedule and took in mind all of the details discussed over the phone prior! Container is in so so condition a bit bit up but its working all good Recommend these guys! Forgot to mention Pamela is the very best over there thumbs up Great service”
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“Friendly, courteous and professional- that’s the help. Secure, clean, well lit, units inside, ample parking, semi covered loading/unloading area - that’s the facilities. I recommend you give it a look if you’re shopping storage units.”