Walgreens is a one-stop shopping place with great house brand and name brand items at everyday prices, offering a points program for future savings. The store provides a much-needed service to the community, including drive-through PCR Covid testing and mail-order home test kits, which many find valuable. The pharmacy staff is often described as kind, providing good instructions and clear information. However, experiences with customer service can vary. Some employees are noted as friendly and trying their best, while others can be stern, with reports of a lack of common sense or multi-tasking in busy situations. The store and pharmacy are frequently described as very understaffed, leading to long wait times both inside and at the drive-through, despite appointments. Some store inconveniences include clearance items often being gone and the weekly sale flyer being available online only. Despite these challenges, many customers express gratitude for the essential services and encourage support for the hardworking staff.
Mikki at store 13971 in East Wenatchee did a Fantastic job for me! I needed a prescription transferred and filled and in less than 7 hours I picked it up as I was basically out. Mikki understood this and got it done Thank You so much! If I was still an employer I would try to hire her!!
February 2026
Great for quick shopping. Great pharmacy hours even on Sunday.
November 2025
Great experience in the Photo Dept. Cody made everything so easy. Got my photos and they were so good
