Everett Downtown Goodwill is a well-organized and clean thrift store that offers a diverse selection of items, including a notable collection of plus-sized shirts. Customers appreciate the friendly and helpful employees who provide exceptional service, making visitors feel welcomed and valued. The store features a restroom for customers and keeps its displays fresh with new items each week. While some shoppers have noted that the parking lot could be improved and that a few prices may be high, the overall shopping experience is enhanced by the personal interactions with staff. Many visitors, including those from out of town, express a desire to return due to the positive atmosphere and genuine assistance received. The store also offers a small selection of books, CDs, DVDs, and VHS tapes. Overall, Everett Downtown Goodwill stands out for its combination of cleanliness, organization, and friendly customer service.