McClain Insurance Services is an award-winning insurance agency focused on serving individuals and families for their car, home, boat, renters, condo, recreational vehicle, e-bike, umbrella, earthquake, and flood insurance needs. They represent the best insurance companies in the Pacific Northwest, including PEMCO, Safeco, Progressive, Travelers, Openly, Foremost, Palomar, GeoVera, and Hagerty, and are licensed in Washington, Oregon, Idaho, Utah, and Arizona. Founded in 1977 by Claudia McClain, the agency is co-owned by Agency Principal Nick Pembroke, CIC, and features a team of licensed agents, including Laura Paradis, ACSR; Caitlin Klosterman; Dova Smith; Ann Franklin, CISR; and Clay Conrad. The administration team includes Mary Fisher, and the Communications Director is Meghan Pembroke. Customers praise McClain Insurance Services for their excellent customer service, personable staff, and willingness to work with clients to find the best insurance solutions. The team has helped customers navigate complex situations, such as submitting multiple claims and finding coverage for a new vehicle, and has consistently provided friendly and knowledgeable support.
I’ve used McClain Insurance Services for a few years now and I’ve always had a great experience. They have saved me easily thousands of dollars and absolutely saved me the headache of all the paperwork. Definitely recommend!
October 2025
Our car insurance went up this year due to submitting three comp claims for broken windshields. Our agent worked with us on ways to lower the price. We are very grateful that they were willing to work with us on how to get our final payment lowered.
September 2025
McClain insurance in Silver Lake location were so helpful and personable. I had a situation with my car and they were kind and willing to help as soon as I talked with them. I would encourage anyone to check them out!