Metro by T-Mobile located at 507 W Casino Rd Ste B offers a range of prepaid plans with unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and helpful staff, especially highlighting exceptional service from an associate named Jazmin. She is described as very helpful, kind, and dedicated, often staying past closing to ensure customer needs are met. One customer shared a stressful experience where Jazmin saved all their information and fixed their phone after buttons got stuck, explaining the issue clearly and helping them choose a new device without pressure. Her willingness to go above and beyond left a strong impression, leading customers to recommend this store for future needs. The staff’s quick and efficient service, both over the phone and in person, ensures a smooth experience for customers seeking new phones or assistance. Overall, the store is known for its great customer service, helpful staff, and quality devices, making it a trusted choice for prepaid plans and mobile needs.
Not very helpful got sober wanted a new phone and changed couldn't do it in store why not? Did like the bi lingual
April 2024
They helped me transfer my information to my new phone number, the two girls were very kind.
March 2024
Not Very helpful employees. I bought a sim from Walmart and they couldn't get it to work so they charged me for another one after she said she threw one in (free) just a bad visit all around.
