“My cell phone carrier Xifinity sent me to them which was covered by damage insurance. They fixed my shattered phone in less than two hours. Very happy with the experience.”
“I’m going through a horrific breakup with my ex fiancé who happened to hack into my phone. I came in to this location and the two nicest gentlemen helped me troubleshoot. I left in tears from being so grateful. Thank you guys. ❤️”
“I recently went to the ATT store on Everett Mall Way, Everett, WA. One of several visits. The employees have always been congenial and knowledgeable. I like this store. I know I’ll receive knowledgeable and pleasant service.”
“Xami was an AMAZING associate. She stayed with use hours trying to get my phone working! I wish all employees had her determination and customer service. I will definitely travel to have her help me specifically for any issues with my phone service!”
“Moe is great! We had to swing by because our new phones did not allow for us to do anything once the card was transferred. Moe took no time at all to fix the problem and get us set up. Will definitely be back to get the other family member set up.”
“The girl with long black hair had the best customer service I have ever had. She made me feel like family not just a customer. She was very helpful had an awesome attitude very cheerful. If you guys need a phone suggest to go with her ! 10/10! Will definitely continue with boost!”
“Exceptional service, I called for a screen repair for my 12.9 3rd generation iPad and I was extremely surprised at how fast they fixed my phone , the price was very reasonable and the quality was great!!! I will definitely recommend them to anyone I know in need of repairs!!!”
“Yousif at the Verizon store in Lake Stevens, WA was understanding and patient with me as I vented my frustration. He calmly explained the situation and I left feeling satisfied with his explanation and will switch my business from the Marysville, WA store (unsatisfactory customer service from Justin) to the Lake Stevens, WA store going forward. Highly recommend Yousif.”
“The sales rep. Montavya was very savy she knew her inventory and products! I was quickly educated on the plans available to me. Thankfully I feel confident I will be able to make a informed purchase, thanks to Montavya's efforts and professionalism!”
“me and my bf had a great experience at T-Mobile thanks to Ryan and Kyle. even tho the store was closing at 6 PM and we arrived around 5:50 PM they were still incredibly patient, friendly, and willing to help us. they took the time to explain everything and helped us get the Wi-Fi we needed without rushing us. their customer service was truly appreciated. thank you Ryan and Kyle!!”
“Great experience at the Metro by T-Mobile store. The rep was very helpful, friendly, and made everything quick and easy. Excellent customer service. Highly recommend”
“I am old…school and Oleysa was so very patient and explained every step of the way! I will definitely be referring family to T-mobile asking for Oleysa. HUGE Thank you, Oleysa!!”
“I had no wait before being helped, and Devon was incredibly helpful in finding information that I needed and making the changes to the account that I requested. He was very clear about the costs and benefits, which helped me make decisions more easily. I'd happily come here for help again.”
“All the staff were very busy with lots of customers, yet they were very friendly & helpful. I needed a new Sims chip, the lady just said no problem and took care of it quickly & I was outta there. I was a bit impressed.”
“Went inside not even take 5min talk to the gentleman at the front desk, exchanged information totototo. Approved $1 down for finance. I recommend this place for everyone”