“Had a good experience here. I haven't been here in years. But after a recent negative experience at Home Depot I came to Lowe's and they not only had what I needed but had a better deal. There was staff on the sales floor and they were helpful, Home Depot might want to take note.”
6:00 AM - 10:00 PM
35425 Enchanted Pkwy S, Federal Way
Appliances
“Please pass on our thanks to Brittany at the Federal Way store for personally checking the back for the fridge we ordered at a different store and help move up our delivery date so we would not be without a refrigerator for another week. She solved a problem that was not hers and saved the day (and sale). Kudos!”
6AM - 10PM
1715 S 352nd St, Federal Way
Appliances
“Rented a aerator and thatcher. I was told I could not use the U-Haul trailer that had already been rented. Because of some insurance issues they had in the past. After getting a manager involved and pointing out a customer loading the same equipment onto a makeshift trailer of plywood and metal frame and two little tiny tires. The manager gave his approval.”
“I knew what I wanted as soon as I walked in the door but the young man that decided to say something to me was kind of hesitant on selling me anything I guess he was more interested in the large group of them that were walking around the store learning about different things so I took my grandson over to the toys and there was a young man his name was Mason there that approached us and was very nice so I went back over to what I wanted to purchase and there was no one there so I decided to go back to Mason that helped me so my rating is based off his service”
“I'm a fan of Home Depot, friendly people, but Lowes always ends up having better pricing and selection, and More help all over the store. Sorry, gotta be honest.”
“I like how the manager was eager and willing to help . To find what I wanted and if not to order what was wanted and still assist until the item gets here . I like businesses that really care about the customers .”