“Brianna provided us with outstanding customer service at Lowe’s! She went above and beyond to help us with artificial grass and several other items we needed after we hadn’t been able to get the help we needed previously. She was patient, knowledgeable, and determined to make sure we found everything. Brianna is a wonderful asset to Lowe’s, and we truly appreciate her exceptional service. Thank you, Brianna!”
8:00 AM - 8:00 PM
24050 Pacific Hwy S, Kent
Appliances
“In a world that focuses on the negative I would like to tell Lowes that their store in Midway Kent store has customer service that cannot be matched. David in paint should get recognition for gold star bend over backwards service. I purchased 5 gallon paint cans that are very heavy. He loaded them for me onto a flatbed and shook them and was genuine in his service. As I was checking out I asked for help out and a very nice young man who was going to clock out for the day stopped came over to help take the large flatbed to my car. He smiled and chatted with me and put all the cans in my car with a smile and took the flatbed back for me. This kind of service should be recognized and if you are looking for trainers you have some great ones to consider in that store. Thank you for such great service! Keep up the Great Work!!”
“I had an issue with a washing machine we purchased at this Home Depot. Manager April went above & beyond to make everything right. Outstanding customer service from her, the delivery team (Angel & Jorge) & Nicole with the Home Depot Appliance Hotline. THANK YOU!”
“On Thursday I saw one of the highest level of customer service I've seen in my life from an employee named Melody. She was by herself at the self-checkout lane and it was crowded with customers. A Russian old man that doesn't speak any English at all have her occupied at the water tank area, at the same time 3 out of 4 of the customer in the checkout lane where waiting for employee assistance. The old man dragged it long enough that I can already see the level of impatient on the other customer's faces. I can tell one of them is already mad and is ready to complain as soon as she returns. After the old man was helped out, I watched Melody returns to the self checkout lane with zero frustration on her face, instead she approached the customer that seems the maddest with a smile warm enough that it's impossible for anyone to explode on. None of those customer ends up giving her any problems and I watch the lane gets emptyed out under the help of her professionalism.”
“I had an issue with a washing machine we purchased at this Home Depot. Manager April went above & beyond to make everything right. Outstanding customer service from her, the delivery team (Angel & Jorge) & Nicole with the Home Depot Appliance Hotline. THANK YOU!”
“No dock for trucker's but they make it easy to get unloaded on the right side of their big propane tanks that are in the middle of their property. They use a chain to drag the pallets to the rear of the trailer to be unloaded. 1 hour 30 minute unload time”
“I’ve been working with RK Power Washers for years for equipment purchases, parts, and service. They consistently deliver solid advice and real technical know how. You’re not just buying equipment, you’re dealing with people who understand the machinery inside and out
What really stands out is that they’ve come through in clutch situations, including storm related generator emergencies when timing mattered. That kind of responsiveness is hard to find and builds trust
They stay busy, pricing has always been fair, turnaround is efficient”