Firestone Complete Auto Care in Federal Way is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The staff is described as amazing, helpful, friendly, professional, and courteous. Service is reliable, affordable, and tailored to unique needs, with the ability to handle walk-in emergencies even on busy days. Customers report receiving timely, efficient, and exceptional service for issues like flat tires, blowouts, and brake problems, often without an appointment. The expert team works to get vehicles fixed quickly, getting customers back on the road. Many highlight the experience as some of the best service at a car place, expressing gratitude and a willingness to return. The location makes appointments easy to schedule, while also frequently accommodating urgent situations.
Dre at the front desk was exceptionally helpful and insightful. He had all the answers to my questions, showed me exactly what was going on with my truck and was very kind to my young son as well.
June 2025
Firestone, in federal way as an AMAZZZZing staff pretty easy to make an appointment. And Jeremiah and Pam are always amazing.
June 2025
Nice place to get vehicles serviced. I always go to this location for oil changes. Pam and Jeremiah are very friedly.
