Hertz Car Rental - Federal Way Pacific Highway South HLE

Car Rental
Hours:
32700 Pacific Hwy S Ste 5, Federal Way WA 98003
(253) 835-1970 Directions

Hours

Monday
1 - 5PM
8AM - 12PM
Tuesday
1 - 5PM
8AM - 12PM
Wednesday
8AM - 12PM
1 - 5PM
Thursday
8AM - 12PM
1 - 5PM
Friday
1 - 5PM
8AM - 12PM
Saturday
Closed
Sunday
Closed

About Hertz Car Rental - Federal Way Pacific Highway South HLE

Hertz Car Rental - Federal Way Pacific Highway South HLE provides a positive rental experience with a focus on customer service. Reviews highlight the professionalism and kindness of the staff, particularly a front desk lady who assists customers efficiently, even during busy holiday periods. Despite some challenges, such as computer issues and credit card holds, the team remains helpful and accommodating. Customers appreciate the cleanliness and new condition of the rental cars, and many express gratitude for the staff's willingness to resolve issues, including returning personal items left in vehicles. Overall, this location stands out for its friendly atmosphere and dedicated service, making it a preferred choice for many renters in the area.
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Most Recent Reviews

Write a review
  • July 2025
    Rochelle was very helpful and the quality of the car was good
  • June 2025
    Very friendly and so convenient to have a location in Federal Way! Thank you to Winter for making the return process a breeze!
  • April 2025
    Winter is my spirit animal. Thanks for taking care of me!

More Comments(82)

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Car Rental in Federal Way, WA 32700 Pacific Hwy S Ste 5, Federal Way (253) 835-1970 Suggest an Edit
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