Budget Car Rental
Car RentalHours:
34225 Pacific Hwy S, Federal Way WA 98003 Hours
About Budget Car Rental
Budget Car Rental at the Federal Way location has received overwhelmingly positive reviews from its customers. Customers praise the exceptional customer service provided by the staff, particularly Alaysha, who is described as "amazing," "the best," and "the one reason" customers won't completely bash the company's customer service. Customers highlight Alaysha's understanding, professionalism, and willingness to go above and beyond to accommodate their needs. Whether it was providing a free upgrade, helping to extend a rental, or resolving issues with the initial reservation, Alaysha's excellent service has left a lasting impression on many customers. The location is also praised for its efficient and helpful crew, with customers describing their experiences as "wonderful" and "very deserving of your business." Overall, Budget Car Rental's Federal Way location has earned a reputation for providing a stress-free and pleasant rental experience, thanks to its dedicated and customer-focused staff.
Most Recent Reviews
June 2026
The customer service is decent, the prices are good, but the cars always come to me dirty on the inside and outside.
May 2026
Shoutout to Lindsay for helping me out and making things right! We had issues with our van rental from another location and the 800 customer service was no help just told us to go to the nearest location. Lindsay was fast and efficient and switch it out. Thanks for saving us vacation time!
July 2025
Miriam was the best!! She was very busy and still very accommodating and nice. We had a great experience with Budget because of her and will be back!! Thank you Miriam! -James & Rick
More Comments(66)
Other Information
Specialties: Pleasure, Leisure, A C, Cooling
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