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“Wonderful staff!! Great group of professionals to dive with and learn the skills of open water diving. Thank you, Jaiden, for an exceptional class!! I am now a certified scuba diver!!”
“It’s my favorite range! The staff are awesome, helpful and knowledgeable! It’s a great friendly place! It’s also really nice to have a ton of guns to rent so you can try a gun before you decide to buy one!”
“Let me tell you guys about probably the best customer service experience i have ever had. I am a mom boy of a 12 year old. He wanted to take up fishing. So ive you tubed videos for dummies trying to learn.
I walk into Big 5 Federal Way & I meet Sonny. Let me tell you guys this man went ABOVE & BEYOND for my son & I. He gave us major pointers & even taught my son how to put his line, weights & hooks on. This man had so much patience & his kindness shined!!!!!!! I cannot tell you how appreciative I am of Sonny. Thats all my son could talk about when we left Big5.
He told me he now understands when I'm always complaining about poor customer service. I couldn't wait to write this review.
Thank you so much Sonny for taking a little time out your day & making a BIG impact on not only my son, but myself. CORPORATE BIG 5, THIS MAN NEEDS A RAISE.”
“I had been calling around looking for a certain pair of shoes that was sold out most places and the manager Ferris was so helpful and provided excellent customer service and found the shoes I needed at a different store for me.”
“I highly recommend this store. My daughter and I had a great experience. Len was very helpful and made my daughter feel comfortable and because of social anxiety I usually don't like shopping. We both are definitely going to return to this location Wide variety and great prices.”
“Really really awesome selection, plus I rather support local business. They were Helpful and patient considering I was shopping for my dad and they didn't make feel as I was being needy.”
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
“Top notch service they pretty much carry a little bit of everything. The guys at the store always been really helpful. Plus they gave you your discount that you deserve.”