Petco is a pet health and wellness company offering a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. The store is always clean and usually has what customers need, with the option for quick online ordering. It is described as a good store and a good go-to spot. The staff are highly qualified professionals who provide full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes. Staff are generally reported as chill, willing to help, friendly, courteous, and welcoming to pets. Most staff approach customers with pets slowly and calmly. One specific groomer is noted for being terrific, doing a great job, and having a calm and friendly demeanor that puts dogs at ease. This groomer listens to requests, works hard to get the cut right, and genuinely cares about the pet's well-being, ensuring a comfortable and stress-free process. While experiences are mostly positive, one incident involved a staff member who, when rushed, shied away after a dog barked protectively. The store's 30-day return policy was also mentioned as a point of contention for a long-time customer. Overall, interactions with staff are great, and the store is designed to provide the best care for pets.
This store has a great selection and knowledgeable staff. Naomi helped me, She was delightful and very kind. Naomi talked with me about the vetco program and grooming for my German Shepherd. Location is a little out of my way but if everyone is as lovely and efficient as Naomi is, then this will be my new go to. Thanks,... read full comment
June 2025
Store is always clean, sometimes busy but people assisting me always chill and willing to help. Usually have what I need and if not I get it online pretty quick.
July 2024
Critters and care supplies were in good condition. Service folks were kind and knowledgeable.
