Verizon's authorized retailer, Victra, in Gig Harbor, WA, strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's service technicians, such as Tyler Montes, who were personable and helpful in providing options to replace old phones and calling plans. Tanner and Ronald were also fantastic to work with, as Tanner helped a customer swap out a phone efficiently and answered all their questions. Evan, another consultant, impressed customers with his product knowledge, plans, and helpful attitude. The store's staff, especially Bailey, have been described as going above and beyond to help customers figure out their new phones. However, one customer was disappointed that a staff member did not transfer the SD card from the old phone to the new one.
They are available for all questions and can navigate the customer successfully 🙌 to an affordable Plan and a modern Product worth being noticed with anywhere you go, connecting you to anyone that matters to you 😀
July 2025
Tyler Montes was our service tech. He was very personable and helpful. He gave us many options to replace our old phones and calling plan.
July 2025
Tanner and Ronald were Fantastic to work with. Tanner helped me swap out a phone and he was extremely helpful and quick. His professionalism and knowledge in this field helped a ton with all of my questions. Thank you for great service.
