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“Went to get my caller ID changed and upgraded my phone from the s22 to the s25. I was in the store for about an hour. I dealt with Sage. I felt she was very knowledgeable and helpful. Painless experience!”
“Not a big fan of getting a new phone. But Chris had great customer service and made the transition so easy. He was patient with me and my many questions. I really appreciated the great customer service.”
“the customer service was outstanding. They made sure that everything worked. they made me feel right at home. It made it more at ease and to be there for such a long time. I really do appreciate the customer service that I have received. I will continue to keep going there if I have any problems.”
“Highly recommended. He was able to get my kid’s iPad in for an appointment right away and fixed the issue in a couple hours for the quoted price. Very communicative. Gladly come back with the next thing that breaks.”
“After having a really bad experience with TMobile after having been a customer for more than 20 years, we decided to go to the Bonney Lake Verizon which is in the same parking lot. We were greeted and helped through the whole process with the best customer service and professionalism. Screen protectors and camera lens protectors installed, data all transferred, everything was explained regarding the plan and the way the screen protector warranty worked. I recommend this store. upon driving home, i noticed our phones held connection all the way through the 3 mile dead zone. that's a bonus. i can't believe that i've lived with this dead zone for this long and thought that it was acceptable.”
“Our experience at this Verizon store was by far the best we’ve ever had! Dexter did an amazing job helping us get our upgraded phones and was very kind and personable. Would recommend coming to this location above others. Added plus is that it doesn’t seem to get crazy busy!”
“Merlin, the store representative solved a problem for me with his wonderful knowledge and great patience. He is super smart and kind. We need more people like him in Verizon stores. ???”
“Jessica did a great job today. I needed to get a new phone and had come in a few times previously, but those days were either too busy or too close to closing. Jessica managed to help me even though it was busy and I was out of there quick and easy! Very thankful for her help today.”
“I was pleasantly surprised by the competence, courtesy, attention and quality of work of this shop. I would especially like to mention Krystal, who is a very experienced and courteous worker, capable of performing many tasks at the same time and treating each client with care. She definitely deserves her name and a promotion!”
“I recently set up a new AT&T service for my son who lives in Hawaii. Unfortunately, attempts to resolve some issues through online chat and customer service calls were unsuccessful.
I then visited the store and was greeted by Sean. He immediately started working on resolving our issue and even communicated directly with my son.
Sean provided outstanding service. He was knowledgeable and resolved the problem quickly. I highly recommend this store for any AT&T service needs.”
“Sydney was who helped me and she was amazing customer service was great so friendly helped me for about a hour. If you need anything go to this store they are the best.”
10AM - 7:30PM
14912 Pacific Ave S, Parkland
Mobile Phones
“Went in for a upgrade and Richard got me hooked up with the newest galaxy phone for me and my wife for FREE!!! And are bill is still the same for both lines. This is my fourth transaction with Richard. Thanks a lot for your help!!?”
10AM - 8PM
20800 WA-410, Bonney Lake
Mobile Phones
“Nowadays people are so fast to leave a negative comment but id like to give kudos to my experience calling this location. Demetrius was the associate I spoke to and he was very helpful. It’s actually rare nowadays to receive kind, courteous, and attentive assistance but he gave it. Kudos to him and the store owner should know he has a good employee.”
“The manager, Adonis, gave us her full attention & worked hard with us, trying to fix a problem created by Verizon. She was great to work with & very helpful.”
“Heather and James have made my recent life transition a breeze as far as providing professionalism and assistance with a new plan and internet and all while being courteous, friendly, and supportive”
10AM - 9PM
3500 S Meridian, Puyallup
Mobile Phones
“I had the absolute, greatest experience at this GameStop. Sophie and Tori were helpful and made sure I got exactly what my kids were asking for. I highly recommend this place!”
“The staff here were very helpful and patient with my smart watch issue. They were able to fix a problem that the other store couldn’t and phone support couldn’t ! Then they went above and beyond and helped me cancel some unnecessary charges on my account.”
“I stopped in to upgrade several phones and devices. Akash was the young man that helped us and he made everything super easy and painless. It was probably the best experience I've had at a T-Mobile store and I've been a customer on and off for 8 years (I had a brief move to AT&T due to coverage a few years back... big mistake). Today we upgraded 3 phones and two Apple Watches. It's no surprise.. the devices aren't cheap. Fortunately, we took advantage of some promos and trade-in options. I don't blame the carriers for the cost of devices, I really blame the device manufacturers. Freaking Apple anything is so expensive and while I hate the price, I love the product, and I know what to expect. The entire T-Mobile team was on point this afternoon. Helpful, engaged, and most importantly, HONEST! At no point in time did I feel like they were trying to upsell me or hassle me. I would certainly come back again to work with Akash and the team.”
“Daka you are AMAZING!!!!He needs his own shop. Customer service SUPERIOR! knowledge of products SUPERIOR! I'll always come to see Daka he gets it RIGHT the FIRST TIME!!”
“Metro by T-Mobile 72nd good customer good customer service they treat me well kind of like I would recommend anybody to come right here Metro by T-Mobile good service good price people that is nice and very friendly it's a place when you come here”
10AM - 7:30PM
22219 Mountain Hwy E Ste B, Spanaway
Mobile Phones
“Got help from John, he was absolutely amazing! Very helpful and stayed a little past close to assist us in porting our lines. Thanks John, I hope you get a raise!”
“My phone decided not to turn on and was in a bind until a new phone came, so I went into this location mid-day, and Mason was extremely knowledgeable and helpful! He fixed my issue quickly, shared multiple options I had, and answered all my questions. He was so knowledgeable that I asked if he minded taking a look at my grandma's account while I was there because she has been confused by her bill and I called her, he was patient and explained everything. This is the definition of above and beyond.
Thank you again, Mason!”
“Came in today to buy my son a new phone for his birthday. Mani was running the store with a line of people. She was so sweet, so helpful. Not once did she show an ounce of stress with the line of people waiting to be helped, and not once did she stop smiling. We need more people in the world like her. Thanks Mani!”
“I Love shopping at Target but mostly at this location. It's not overly busy. It's much pleasant to shop here. Love the availability of Starbucks. The store has quality merchandise and pretty good prices. I take advantage of the Target circle deals and offers. Customer service has been great on all my visits this far. I like this location most especially since it's close to my bank and now next to Daiso as well.”
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“Amazing sells rept Rani helped me a lot and got me set up on my new phone without any issues, want to buy more stuff from here because of her, definitely deserves a raise”