I brought my 15 year old son to open a checking account, Vivian was very knowledgeable , she assisted and recommended different options which were beneficial for my account..
February 2024
Customer service is very poor and not pleasant to deal with.Since when does a bank not accept a deposit slip with checks and cash bills unless your name is on the account? Cause BofA does this since the new year!
February 2024
Horrible customer service from Vivian and her middle-age Korean woman coworker whose name is Chong something. They used disrespectful and mocking language with the “soft and professional” tone. Disgusting!
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.