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“I love this conveniently located and wonderfully run Chase branch. I also want to particularly acknowledge banker BRIAN HSU for the fantastic service he provided me.
He listened patiently (I had A LOT to say) and he did a marvelous job of handling my request. I felt heard; he got me. He even offered me his nice pen after I commented that it wrote well(!!).
When was the last time an enormous bank like Chase treated a not-rich customer like me that way??
I work nearby SO it's great to know there's a solid bank branch close by where I can just get in and get out in an efficient way. Especially as a small business owner.
Thanks again Brian!”
“I have had an account with them for over 10 years. It is the most wonderful place. Beginning with the people. So appreciate that this bank is modest in size so the people know your name and greet you like an old friend. The building in Issaquah is also outstanding. Gorgeous, older architecture with tall windows and ceilings. It's a pleasure to stop by and do business with them in the beautiful surroundings. I understand they are transitioning into new ownership now. I hope they won't move and I hope they keep ALL of their very professional and friendly staff.”
“They were able to catch fraudulent activity on my business account. This branch followed good practices and saved me more pain and suffering. Keep up the good work.”
“Kevin and V (I can’t remember her first name, but I know her last name had two parts and she had beautiful nails) were so welcoming and kind. They were both friendly and helpful as concierges. And when I ended up needing to sit at a desk with someone, I had the joy of getting to know Francia. She was so sweet and informative and knowledgeable. She was personable and made me feel very attended to and important. I really appreciated the wonderful staff at this location that helped me today.”
“Thank you for your excellent customer service yesterday when I left Bank of America after 20-25 years. The greeting I received when I walked in was awesome! Trini was as sweet as can be along with the gentlemen who introduced me to her for her assistance. I look forward to a long term relationship with Banner Bank. Thank you again!”
“The customer service here is very nice. The male customer service is very polite and professional. He helped me with withdrawal my money. I went back there again to get some exchange. I had a female customer service person helped me. She is also very nice and professional. ?”
“I have been coming to this branch for like 10 years now and have seen its up and down. I honestly think US bank is one of the better big banks. I always have good experience at this branch. Yes, I did have to wait for more than 10 minutes a couple times. But I had waited over half an hour and even over an hour once at a couple other big banks. It's really a norm these days unfortunately. That doesn't really reflect the people working at this branch. For me personally, I really appreciate that I have a clean and safe branch that is close to me. Just MHO.”
“I moved from Bellevue Chase Bank to Chase Bank ? in Issaquah 3yrs ago...I love going to this branch which I always get professional service regarding all my requests...”
9AM - 5PM
1135 NW Gilman Blvd F1, Issaquah
Banks
“I brought my 15 year old son to open a checking account, Vivian was very knowledgeable , she assisted and recommended different options which were beneficial for my account..”
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“I have been working on something for a few days and a few more to come. Everyone here is awesome !
Especially Sunita Sundaresh! She has been so much help. Giving her time and expertise. Her help
Is greatly appreciated”