“I was so impressed by the customer service at the Issaquah Geek Squad. They were on time for my scheduled appointment and helpful for my I phone issue. The rep that helped me was through and made sure to ask if I had any questions. My problem was not solved as I just need a new phone. That’s ok though because they were not pushy at all. On top of that though I could not help seeing how kind the rep next to me was treating a customer in a wheelchair. He was patient as she counted out cash for her transaction and then asked her if she needed assistance with her purchase out to her car. It’s rare to see companies go above and beyond. I would recommend them and will return in the future.”
“Great service with some folks that know enough to guide you in the right direction. Knowing what you want will help you though, as sometimes the options you are down are not always the cheapest to price ratio. So ask a lot of questions to make sure you are getting not only the right product, but the right product at the right price.”
“Very thorough and responsible employees who work hard to get the job done to the consumers satisfaction. They keep up to date on the never ending technology industry”