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“After couple of failed attempts to port my number in redmond store, I went to this store yesterday . Assistant manager Derek heard what happened, he was competent, contacted customer service, figured out the issue , activated my sim and ported my number successfully. I highly recommend this store!”
“Cecile is the best barista’ I have interacted with in a long time—across any coffee shop. She is so kind, helpful when ordering, patient with customers, and Target guests who share their opinions about what is being offered. ??♀️
She helped me navigate the best way to order a chai latte so I could customize it exactly how I like it… Extra spicy and not so sweet.
THANK YOU! I will be back.”
“Great service with some folks that know enough to guide you in the right direction. Knowing what you want will help you though, as sometimes the options you are down are not always the cheapest to price ratio. So ask a lot of questions to make sure you are getting not only the right product, but the right product at the right price.”
“I just worked with Justice and she was fantastic. The store wasn’t overcrowded, other employees stopped over to assist when they had a free moment, and the entire experience felt welcoming and professional. She took the time to help solve my problems, find me the best deal, and fully set up my new phone.
I have spent countless hours frustrated with Verizon, especially with my past in-store experiences at the location I used to visit in NE Seattle, but this was completely different. Justice was knowledgeable, patient, efficient, and genuinely cared about making sure everything was working before I left. This was by far the best Verizon experience I’ve had in years.”
Electronics
Electronics
Electronics
Electronics
Electronics
“I was so impressed by the customer service at the Issaquah Geek Squad. They were on time for my scheduled appointment and helpful for my I phone issue. The rep that helped me was through and made sure to ask if I had any questions. My problem was not solved as I just need a new phone. That’s ok though because they were not pushy at all. On top of that though I could not help seeing how kind the rep next to me was treating a customer in a wheelchair. He was patient as she counted out cash for her transaction and then asked her if she needed assistance with her purchase out to her car. It’s rare to see companies go above and beyond. I would recommend them and will return in the future.”