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“This is avery helpful store . I wanna say thank you to Renauld especially because he is very kind to help me when I told him my experience with Xfinity . He lighted my day . Thank you !!”
“From the moment I walked in, I received excellent service from Brandon. He helped recommend me a new phone, educated me on different trade in packages, and when I finally made my selection, he helped me thru the checkout process. He made sure to take his time to explain everything to me. I would recommend this experience again.”
“Fernanda was amazing at helping get move my phone number Into a new account, as well as helping me get home Internet service.
She is extremely friendly, and helpful and patient and my experience with her was Truly wonderful! ?”
“Alex was a fabulous advocate for my unique phone needs. I had decided to utilize AT&T to replace a landline for my brother’s business. After describing the needs of my brother with Alex, he listened carefully to understand what his needs would be to assist with this transition. Alex worked with me over 2 days and we finally came up with a very good solution. I’ve not yet installed the new phones, but feel confident it will be a great update. Thank you Alex for your patience and knowledge of AT&T solutions - well done!”
“I had an issue and called 611. My call was answered pretty quickly and the lady stated she would access my account and help me. After I gave her a code she sent to my phone, she said she would put me on hold and be right with me. 30 minutes later, my call ended up going to a survey line. I didn't leave a very high rating and another lady came on the line and apologized that I hadn't been happy with the assistance I had received. She asked what caused me to rate the service so low. After explaining, she apologized again and immediately jumped into my account to assist me. After an hour of hard work on her part, we were able to fix the issue. I asked her to send me back to the survey again so I could give her a rating. She said it is only one survey per call. So I am leaving a review and I hope Metro sees it and gives her the raise or promotion she deserves. Her name is Brandy M. from the Escalations department. I have been a customer for a long time and NEVER have I had such great service as today. Thank you Brandy M. and may you get the recognition you truly deserve!!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I had a great experience with Katia, she was professional, went above an beyond to help me resolve some phone and tablet issues. Friendly, kind and great customer service!”