Mobile Phone Accessories near Redmond, WA

20 locations found near Redmond
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“I appreciate Jas helping with wonderful customer service and it was seamlessly done. I look forward to your service in future. I have been your customer since past ten plus years and everytime I was treated with excellent service.”

4.3 Superb56 Reviews

“Since I stepped into this store. The service has been phenomenal. Upon meeting Jay he went above and beyond to help me switch data on my new device without even charging me for it!! I am happy with my new device. I certainly plan on returning and continuing my service!. Great asset to the team.”

3.8 Good14 Reviews

“Ryan and Ethan are the best! I always walk out of Jet City Device Repair with a smile and my device good as new! Thank you! They responded quickly to black screen of death! Love these guys!”

4.9 Superb395 Reviews

“Mirroring a lot of comments here, but I have used this location three times, have had three different employees help me, and they have been universally wonderful. I’m so grateful to you guys!”

4.8 Superb74 Reviews

“Thank you for helping me today. After the frustrating experience at the first ATT branch, I decided to give it another shot and visited a this branch. In just one visit, the staff at the bellevue branch efficiently and accurately resolved my issue, completely contrasting the ineptitude I encountered previously. It's astounding how a single visit to the right branch made all the difference in rectifying the situation.”

4.6 Superb32 Reviews

“Probably the best customer service experience I ever had at an AT&T store. The guy that helped us with an iPhone upgrade was knowledgeable and super helpful. Made the whole thing a very good experience. Thank you.”

4.8 Superb22 Reviews

“I began this adventure with Robby assisting me. I could not complete the transaction without a transfer PIN from my current carrier. So I left & gathered the necessary information.A few days later, Oz was the helpful & cheery associate who helped me in completing the task of porting my number from a different carrier to my existing AT&T account.There was a bit of confusion during the process, Oz & I figured it out. I’m so grateful to have what I thought would be a dreadful chore all wrapped up!Oz also helped me set up Max that’s included on my account & I’m thrilled to have this feature!This type of superior customer service makes a difference for me!Keep up the good work, Oz!”

4.3 Superb48 Reviews

“Great in store service and over the phone. The only process that is not as good, is the way you have to start your own claim online or over the phone. Why can’t the technicians create the claim. Just a lot of back in forth between calling in and online submissions. An app would be nice too!”

4.2 Good52 Reviews

“Justice and co-workers were knowledgeable, professional, quick to help and overall just enjoyable pleasant fun people! Had a great experience changing our phones and plans.”

4 Good52 Reviews

“Contrary to a lot of the other things said about this store, I’ve had nothing but wonderful experiences here. No matter who is working, whether it be Maria, Nyny, or another employee helping out during a time where everyone is short staffed, I am always treated with respect, kindness, and priority! Sometimes there is a wait, which is entirely understandable and not at all the fault of the young ladies trying their hardest at this busy store. I came in for a small tech issue. Only one person was working at the time and she made sure to greet me as soon as I came in, and told me it would be just a little bit before she could get to me as a few people were already waiting. I was happy to wait and browse their products while she took care of the others! I felt welcomed and at home during my time at this store. A little kindness and a lot of patience goes a long way, and I could tell the girl was thankful to have a pleasant interaction as a lot of people were rather rude about things that were clearly not in her control. Keep being you, ladies! You’re doing a wonderful job.”

4 Good36 Reviews

“Came to pre order 24 ultra and waited less than 1 minuteRep was very friendly and up sold me some new samsung earbuds and a case for when phone arrives lolWill use this location from now on and i live about 15mins away in kenmore so other stores closer but Rep convinced me with eaze and attitude to use this one”

3.9 Good40 Reviews

“I met with Katlyn Szczypiorski at the Bothell store and she was very helpful. I was very frustrated from getting nothing but the runaround from AT&T's customer service phone lines. Katlyn explained how it worked. I am still waiting for the ability to enter the code she gave me but hopefully, AT&T will push out the old error code by tomorrow.”

3.9 Good29 Reviews

“I went to AT&T in Bellvue mall . I had a big problem , my orded phone lost. Fabiola was really kind and amazing emplyee , she speak with customer service for long time for me and solve my problem and order me a new phone. I was really disappointed when I went to that AT&T but Fabiola calmly solved my problem I really appreciate her and i will always do my work with her. I really recommend AT&T in Bellvue mall specially refer to Fabiola.”

3.8 Good45 Reviews

“Don't often take the time to write a review, but had a fantastic experience with Kyle at this store today. Called in this morning to the call center to ask a couple questions about setting my mom up with her cellular watch to keep her safe as she ages - the customer service agent was so frustrating I just decided to go into the store.Kyle went above and beyond to take care of us - setting my mom up, helping choose a number from the same FL area code as her phone, double-checking that her address was correct in case of a 911 call... and on top of that, helped me with upgrading my plan, saving money, increasing speed, and getting me my best discount (teacher)...Truly awesome experience with this store - thank you Kyle for caring about the customer!”

3.8 Good76 Reviews

“I have to thank Richmond for his help! My phone completely broke down and I just happened to be depended on the phone to do my work. It is a fairly new phone, so it was totally unexpected to have it completely break down on me (first phone that has done that to me). So between the surprise of having a phone break down on me and the fact that I really need it.. I was a little freaked out when I walked into the store. Richmond, very quickly asked me what can I help with, he helped me trouble shoot, but unfortunately the phone is not usable. Richmond then helped me find me another phone, helped me navigate the complexities of the calling plans and then helped me setup my phone. So I went from total freak out... How am I going to be able to work? to things are OK, let's figure it out, get the new phone working, get everything set up. So I so appreciate Richmond, his help, his guidance, and above all his kindness in handling my situation.”

3.6 Good33 Reviews

“Great customer service! I brought a luggage with a broken handle and that was not under warranty anymore. they repaired it on the spot by replacing the part at no cost and in 10 min! Kudos to Eric for his customer service”

3.3 Good24 Reviews

“Anaiya, the ATT rep that helped me was wonderful! As a business owner myself, she is exactly who you want on your team. She was quick to greet me, was very knowledgeable and friendly. She was helping both me and another customer at the same time. She was very efficient! I was out the door with a new purchase in under 20 mins or so.Thank you Anaiya!”

3.1 Average36 Reviews

“Usually very knowledgeable and efficient. Of all the greater Seattle branches I think this one is worth the extra miles. Parking in front sometimes not available.”

3.2 Average68 Reviews

“This place has all the stuff for most Seattle sports teams and my kids love it. The staff there is cool and not only know their sports stuff but the store inside and out. Made it really easy to find and get the correct Metcalf jerseys for my two boys. I've also returned a couple things and it's super easy. Highly recommend.”

3 Average48 Reviews

“The CSR at this location was very helpful, conversational, and informative regarding my situation with my service. I've been here twice and both were good experiences!”

2.2 Poor50 Reviews

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