Verizon in Issaquah offers a variety of mobile, 5G home internet, and business services. Customers can visit the store or order online for convenience, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Many reviews highlight excellent customer service from the staff. Clayton is praised for his quick and hassle-free assistance with new phone setup, while Michael went above and beyond to honor a mistaken promotional offer, demonstrating professionalism and a positive attitude. Marcel is noted for his patience in handling complicated issues with older phone models. Customers appreciate that the staff takes the time to ensure all needs are met without feeling rushed or pressured into unnecessary purchases. However, some reviews mention longer wait times during walk-in visits and issues with unfulfilled in-store credit promises related to promotions. Overall, the store is recognized for its helpful employees and commitment to customer satisfaction.
These guys are quick and efficient!Ask for Mike Johnson. He knows his stuff and is easy to communicate with.
January 2024
Russell updated our plan, swapped carriers, and set up my new phone all with confidence and humor! Thank you Russell!
December 2023
Corporate store in Issaquah fixed a complicated order issue the Verizon app created. The Employee Michael sorted out the situation and got us we needed. He was knowledgable and helpful, good attitude and friendly.
