“I just worked with Justice and she was fantastic. The store wasn’t overcrowded, other employees stopped over to assist when they had a free moment, and the entire experience felt welcoming and professional. She took the time to help solve my problems, find me the best deal, and fully set up my new phone.
I have spent countless hours frustrated with Verizon, especially with my past in-store experiences at the location I used to visit in NE Seattle, but this was completely different. Justice was knowledgeable, patient, efficient, and genuinely cared about making sure everything was working before I left. This was by far the best Verizon experience I’ve had in years.”
“After couple of failed attempts to port my number in redmond store, I went to this store yesterday . Assistant manager Derek heard what happened, he was competent, contacted customer service, figured out the issue , activated my sim and ported my number successfully. I highly recommend this store!”