“We recently had the pleasure of working with Dale at great floors to pick out our living room upgrade! Wow! I have honestly never met a sales person more knowledgeable about the products they sell! He was not only a literal encyclopedia of information, but was kind, patient, and a great communicator. He never made me feel bad about all of the samples I dragged home or how long it took me to decide (which was a considerable amount of time!)! Absolutely a 5 star experience! This is THE PLACE to get flooring in the Tri-Cities! We couldn't be more happy with the products and service!”
“Kimberly was great, we wanted a specific granite slab that appeared to be all sold at the time we looked! but she put in extra effort to find us the specific one we were looking for! Great customer service and on the ball! I highly recommend her services at cost less carpet!”
“I have been going to Cost Less for years through my last flip and now the remodel on my forever home. I made a real dumb mistake and measured wrong on my new sink, total rookie move I know! It threw my whole countertop install off and I am now without a kitchen for possibly 3 weeks! I found a sink I really liked at my local Cost Less store but they had just sold the last one. The really nice people at my store put me in touch with Kimberly at the Richland store who was amazing got my sink pulled from the warehouse and my mom who lives in Richland who just happened to be driving down for a visit is picking up my sink tomorrow. These guys went above and beyond for me, they sympathize with me and made it happen! 10 stars for Kimberly and both the Bend and the Richland location!”
“Can't say enough good about Color Tile. Amazing help, and the installer was the best. Our project was quite small, and the original tile work had to be kept in place and undamaged while the new tile was installed. The install required additional wall support and some in-place tile cutting. Definitely will go back if more tile work is needed.”