JCPenney in Kennewick, WA, is a popular shopping destination known for offering a wide selection of products including fashion, home decor, beauty, and accessories. Customers appreciate the friendly and helpful service, especially when asking for assistance or finding specific items like jeans or red shirts. The store is clean, well-stocked, and provides good value, with many customers discovering great deals through clearance sections and promotions. While some shoppers note the absence of certain departments like Sephora and limited options in bed and bath, overall, it is valued for its variety and affordability. The store caters to diverse customers, with staff who speak Spanish and show care for all clients. JCPenney continues to be a trusted place for quality, style, and everyday value for families and individuals alike.
Jessica in Apparel Dept.helped us today .Very nice, Polite & Great Customer Service Skills
May 2025
Very good ask me if I needed help on finding anything, lots of 501s which I was looking for, 85 dollars for them though is pretty high, over all very great service and everything
June 2024
I was looking for a good quality red shirt that was not a tee shirt. The store was clean, well stocked, and I found two red shirts.
