Sporthaus is a welcoming and well-organized store that caters to outdoor sports enthusiasts. It offers a wide selection of high-quality gear and apparel for activities such as snowboarding, skiing, tennis, and water sports. Customers appreciate the knowledgeable and friendly staff, who provide personalized assistance and expert advice to help them find the right equipment. Many reviews highlight the excellent customer service, with staff members being patient, helpful, and eager to educate customers about products. Notably, employees like George and Payton are praised for their attentive and positive attitudes, making the shopping experience enjoyable and memorable. The store also offers additional services such as equipment tuning, rentals, and trade-ins, adding value to each visit. Customers have bought multiple snowboards and recommend the store for its wide selection and price matching policy. The environment is described as warm and inviting, reflecting a passion for outdoor sports and community support. Overall, Sporthaus is highly recommended for anyone looking for quality gear, expert assistance, and a friendly atmosphere, making it a top destination for both beginners and seasoned athletes in the Kennewick area.
I got some restringing done for my tennis racket here. They greeted me as soon as I entered and helped me put my contact information into their system. I dropped it off near closing and they had it done the next morning. Quick, easy, and quality service. Would definitely recommend.
December 2025
Very knowledgeable staff who actually ski (and ride) themselves, zero pushy sales tactics, and they genuinely care about their customers. They do a fantastic job finding the best product for you and your budget.
September 2025
Excellent customer service. Their restring service was very fast.
