DICK'S Sporting Goods in Kennewick is a popular destination for sports, exercise, and outdoor equipment. The store offers a wide range of products, including baseball gloves, golf clubs, shoes, workout clothes, camping gear, and bikes from top brands. Customers appreciate the knowledgeable staff who assist with finding the right equipment and offer services like bike tune-ups and fishing setup.
However, some customers have expressed frustration with the shoe fitting process, finding it time-consuming and cumbersome. Despite these issues, there are staff members who go above and beyond to help. For instance, one employee was praised for her exceptional service in locating a specific pair of shoes when other staff could not.
While many customers commend the helpfulness of the staff, there are concerns about the limited discount offerings for veterans, with some wishing for more recognition throughout the year. Overall, DICK'S Sporting Goods in Kennewick aims to provide a good shopping experience, but improvements in service efficiency could enhance customer satisfaction.
I really like the Selection of jerseys that they have.
October 2026
Shout out to Andre and John from Dicks at Columbia mall Kennewick WA. They did me great while on the store. I give them 20/10. Wish there are more of these guys around to help out customers like me.
September 2026
Great customer service John and Andre are fantastic!! They made my experience 5 stars
