Toyota of Tri-Cities is a family-owned car dealership located in the southeast corner of Washington state. The dealership prides itself on being part of the Tri-Cities community and offers a wide range of vehicles, including new Toyotas, certified pre-owned Toyotas, and non-Toyota used cars and trucks. Customers have reported great experiences while car shopping, highlighting the helpful and non-pushy approach of the staff. Sales representatives like Tanner and Mikki have been praised for their exceptional service, keeping customers informed throughout the buying process and going above and beyond to meet their needs. Finance team members, such as Neil and Paul, have also received recognition for being patient and efficient in handling paperwork and securing favorable financing rates. The dealership's service department is noted for its quick work and ability to save customers money on necessary services, with a welcoming waiting area that provides refreshments. Overall, Toyota of Tri-Cities is recommended for its attentive staff, stress-free buying experience, and commitment to customer satisfaction, making it a preferred choice for those looking to purchase or service a vehicle.
Oil drops on top of engine and battery...from fill hose probably...sloppy
August 2026
Completely satisfied with work done, service and courtesy of staff. Well done!
August 2026
EXCELLENT!!!!! Eddie was absolutely wonderful and he made the entire process seem effortless. I truly feel everyone will be pleased with Eddie's expertise and skill. He is a good man and has a person's best interests at heart.
