The UPS Store #5727 in Kennewick is an incredible, locally owned and operated one-stop shop offering packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. Under new management, the store is updated, new, and fresh. The owners and staff are absolutely terrific, a delight, and great. They are professional, kind, and knowledgeable. Customers report being greeted right away and helped quickly, even during busier times. The staff provides exceptional service, going out of their way to assist with confusing returns, find the best deals on packaging, and help customers in need. They are known for their helpfulness and problem-solving, ensuring packages are correctly handled. The store is highly recommended as the best UPS store, with a 10/10 rating for its terrific service and kind people.
They were friendly and knowledgeable. Wonderful store.
May 2025
Karuna and her team @ Store #5727 always go above and beyond to provide my business with stellar customer service. I could not operate as I do without their efforts.
March 2025
I found employees Madan and Karuna to be very conscientious in their work as well as cordial.
