The AT&T Store is highly recommended for its professional and attentive staff. Customers appreciate the friendly and enthusiastic service, with representatives who go above and beyond to resolve issues. One customer noted how staff helped fix a charging problem without any cost, while another praised the smooth appointment process and the offer of refreshments. The team is dedicated to ensuring customer satisfaction, as seen when they helped a client keep their previous phone number instead of pushing for a new one. A standout representative, Luca, received particular praise for her thoroughness and ability to find cost-effective solutions during the purchase of a new phone, making her a favorite among customers.
The servicer staff is skilled well and has a good attitude. He can speak Chinese.
June 2023
100% recommend this store,my wife's phone couldnt be charged,this Guys helped me clean and then it worked well,my phone doesnt work early this morning ,I cant go work,so this Guys helped me very easy ,work fine right now,I dont need cost money and save time,really appricate it,that is professional and kindly
September 2022
My AT&T Rep promptly acknowledged me and was attentive. We texted to set my next appointment. He offered me a bottled water & a seat as I prepared to review & complete the e-signature process. Chen (Derek) worked hard to earn my business. In turn, I reciprocated. He is a positive & professional example for AT&T.
